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Frequently Asked Questions (FAQs)
Choosing
EL HANUN CARE is one of the most important decisions a family can make, we’re committed to delivering trusted, high-quality in-home care services that help seniors and adults remain safe and independent at home. Our team provides personalized non-medical home care, including assistance with daily activities, companionship, dementia support, and 24-hour care. With trained and compassionate caregivers, flexible scheduling, and service areas extending throughout Texas, we make it easier for families to find reliable and consistent support for their loved ones. To help you better understand how our services work, we’ve created this comprehensive Home Care FAQ covering the most common questions families ask when searching for trustworthy senior care or adult support services. In these FAQs, you’ll find detailed information about our caregivers, care plans, pricing, service areas, and specialized programs for veterans, seniors, and adults with disabilities. Our goal is to provide clarity, confidence, and peace of mind as you explore the best in-home care options for your family.
General Services
1. What types of home care services do you provide?
We provide non-medical in-home care, including personal care for seniors, companionship care, meal preparation, mobility assistance, dementia care, Alzheimer support for adults, and 24-hour live-in care.
2. Do you offer care for seniors only, or for adults of all ages?
We support adults needing care of all ages, including seniors, adults with disabilities, adults with dementia, Alzheimer and individuals who need help with daily living tasks.
3. What is live-in care?
Live-in care is the same as home care, but caregivers live with their clients.
4. Do you provide 24-hour or live-in care?
Yes, we offer both 24/7 continuous care and live-in care options depending on your needs.
5. Can you help someone with Alzheimer’s or dementia?
Yes. We provide tailored dementia care, with structured routines, safety monitoring, and activities that help maintain dignity and independence.
6. Do you help with transfers such as getting out of bed or wheelchair?
Yes, our caregivers are trained to assist with safe bed and wheelchair transfers, always prioritizing comfort and fall prevention.
Service Area and Availability
7. What areas do you serve?
We serve multiple communities across Texas, including Houston, Spring, Tomball, Cypress Conroe, La Porte, and all Harris County and Montgomery County, Humble, Missouri city, Katy,Ricmond, Pearland, Galveston, Friendswood, Rosenberg, Alvin, Alief, Galleria, Bay city, Piney Point.
8. How quickly can care start?
Care can often begin within 24–48 hours after the initial consultation, depending on your needs and caregiver availability.
9. Is there a minimum number of hours required per visit?
We typically do have a 4-hours minimum hourly requirement, but we stay flexible based on the caregiver's availability so families can get exactly the level of support they need.
Frequently Asked Questions About Customized & Flexible Care Plans
1.What does companion care include?
Companion care includes conversation, social engagement, games, reading, outings, companionship, as well as light housekeeping and meal assistance.
2.How does companion care help someone’s emotional well-being?
Regular companionship reduces isolation, encourages social interaction, and provides emotional comfort, which can significantly improve mood and quality of life.
3.Can caregivers help with errands and transportation?
Yes. Caregivers can assist with errands such as grocery shopping, pharmacy runs or accompanying clients to appointments or social outings.
4.Does companion care include meal preparation?
Yes. Caregivers can plan and prepare simple meals and help ensure clients are eating nutritious food on a regular schedule.
5.Can companion services help during recovery after an illness?
Yes. Companion services support daily structure, provide reminders, and assist with routines that promote recovery.
6.Does the agency coordinate with families on scheduling?
Yes. Schedules are coordinated with family members to ensure coverage fits daily life, routines, and responsibilities.
What If I Would Like to Select a New Caregiver?
Working with an in-home caregiver can be an adjustment for older adults, and it can take time for your loved one and caregiver to get comfortable with each other. However, if for any reason at any time you feel the caregiver isn’t the right match, reach out to your coordinator and ask them to recommend a different caregiver.
What If I No Longer Need Services?
You can submit a two-week notice to cancel if you no longer need services. If you need to decrease the number of hours or days your loved one gets care, you can make permanent schedule changes with a one-week notice.
How Do I Start Home Care Services With EL HANUN CARE?
The first step is to contact your local EL HANUN CARE office to schedule a free home care consultation. A care coordinator will meet with you to discuss your needs, answer your questions, and give additional information about services.
1. Are you licensed and insured?
Yes, we operate as a fully insured, professionally managed home care agency.
2. How do you ensure client safety at home?
We follow strict safety protocols, provide fall-prevention assistance, and continuously assess the home environment for safety risks.
Getting Started
3. How do we start services with you?
Just contact us or call (346)-764-0800 for a free consultation. We’ll review your needs, create a care plan, match you with the right caregiver, and begin care as soon as you’re ready
Promoting Physical Health Through EL HANUN CARRE Services
EL HANUN CARE plays a crucial role in managing chronic diseases within the comfort of a senior’s home. This approach not only provides convenience but also ensures that seniors receive consistent and personalized medical attention, essential for maintaining their health and wellness. By addressing chronic conditions such as diabetes, arthritis, or hypertension at home, caregivers help minimize hospital visits and enhance the quality of life for elderly individuals.
Managing Chronic Diseases
At EL HANUN CARE, we understand that non-medical management of chronic diseases at home requires a tailored approach. Personalized care plans are not merely checklists; they are dynamic strategies designed to adapt to the ever-changing needs of our clients. We focus on specific health conditions prevalent among older adults, such as diabetes or heart disease, we ensure that each plan combines non-medical expertise with compassionate support. This holistic alignment fosters an environment where clients can thrive both physically and emotionally.
Our approach goes beyond addressing symptoms; and as such, we strive to empower individuals by integrating their personal preferences and lifestyle into their care. With our unique in-home care services, we establish communication protocols between caregivers, healthcare providers, and families for continuous updates and adjustments. By prioritizing this collaboration, we aim to create a safety net that reassures loved ones while promoting independence for those we serve. Ultimately, personalized care is about recognizing the individuality of each person and adapting our methods to enhance their quality of life effectively.
Health Monitoring
Our methods of health monitoring extend far beyond just tracking vital signs — it embodies a multifaceted approach to well-being. Regular assessments are not limited to just measuring our clients’ heart rate and blood pressure but also delve into how the patients interact with their environment. This comprehensive insight enables our caregivers to adapt interventions that deeply align with each individual’s needs. Therefore, fostering a supportive atmosphere where clients feel valued and understood.
On top of that, adherence to medication regimes remains a cornerstone of effective management in elderly care. Our professional caregivers diligently oversee prescribed treatments while employing creative strategies to simplify complex regimens — think pill organizers or mobile reminders that can transform daunting schedules into manageable routines. This vigilance not only enhances physical health but fortifies trust between caregiver and client, empowering seniors to take an active role in their healthcare decisions. It is through these frequent touch points that we cultivate meaningful relationships grounded in respect and empathy, allowing us to navigate life’s challenges together.
Nutritional Guidance
Customized meal plans are an essential component of effective nutritional guidance, especially for those receiving EL HANUN CARE in-home care services. Unlike one-size-fits-all diets, tailored meal plans consider individual health conditions, allergies, and personal preferences. For seniors with specific dietary needs, balanced meals can help manage their symptoms while they can still relish the food. This personalized approach goes a long way to maintain good physical health and fosters a sense of dignity and independence.
Incorporating seasonal ingredients can also bring freshness to these meal plans, making eating a more enjoyable experience. Caregivers often play a pivotal role in this process by collaborating with dietitians to integrate culturally meaningful foods that reflect on individual’s background and history. Moreover, involving seniors in the planning and preparation stages cultivates engagement and allows them to maintain autonomy in their dietary choices. As we pay proper attention to nutrition that aligns closely with each person’s unique circumstances, we promote not just better health outcomes but also enriched quality of life during their golden years.


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Personal Care Assistance
Companion & Compassion Care
Mobility & Transfer Assistance
Medication Reminders (Non- Medical)
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3000 Wilcrest Dr suite 112
Houston, Texas 77042
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